• Care Worker

    Our care workers are at the heart of what Care Outlook does. Our carers come from all walks of life and experience but share one common goal – to make a real difference to people’s lives and empower those in need to lead independent and satisfying lives. This role offers the potential for an amazing and fulfilling experience. If you are dedicated and passionate about people and want a career you can be proud of; this could be the role for you.

    Being a carer at Care Outlook gives immense job satisfaction. You will enjoy the special privilege of building unique trusting relationships with each of your clients in their own homes. Home means something different for each of us, it represents who we are and who we wish to be. Home holds our special memories and the carefully chosen objects we treasure.  We recognise that everyone is different with unique needs and wishes so our carers offer a bespoke care plan, to enable them to continue to enjoy fulfilling lives in their own homes, for as long as possible while promoting their independence.

    Although extremely rewarding the role of Carer can also be challenging. Our customers include people with a wide range of emotional and physical needs. You will need compassion, patience and an ability to listen well and interpret needs, so you can support service users to feel safe, secure and empowered. Stamina and physical strength are also essential in order to meet the physical and emotional demands of providing care. You could be supporting a young person with a brain injury, assisting an elderly person in and out of bed with manual or mechanical hoists or supporting a customer who is near the end of their life. The ability to keep calm in an emergency and think clearly is necessary to provide the best care for our customers.

    We provide training, development and the practical supervision you need to do your job well.  We also support learning to enable specialist expertise in your chosen area such as dementia or learning disabilities. This is an ideal opportunity to start your career in social care. As a representative of Care Outlook, you can be proud of being part of a strong supportive team with an ethos that reflects our family centred and extremely caring approach.

    If you feel you have what it takes to join the Care Outlook family, please get in touch with us. You must be able to travel between customers’ homes, by providing your own transport and be available to work weekends and other unsociable hours.

  • Registered Manager

    The registered manager provides strong, strategic leadership to their teams at Care Outlook so we can provide the best homecare services. You will lead a team dedicated to supporting service users to maintain their independence and to achieving their aspirations and goals. Every day the services you manage will make a positive difference to people in need of care and support.

    Our customers include people with a wide range of emotional and physical needs. We provide care and support to older people; people with learning disabilities, physical disabilities or mental health difficulties; and in some areas to children and their families. If you care about the quality of support these people receive at home, then being the registered manager responsible for providing great services is an immensely fulfilling experience. You must want customers to experience a standard of care that would be good enough for your own family. This means valuing the unique qualities of each customer and seeing the whole person, not just a list of care needs. It is essential that you are passionate about promoting the dignity and rights of each customer.

    You will need to apply the principles of good care management and use your exceptional organisational skills together with a high level of accuracy to ensure the efficient running of the company.  Registered managers require excellent people skills that will provide inspirational leadership to the staff team, offer compassionate support and encouragement to customers and develop strong relationships in the field.

    This challenging role requires a strategic thinker with a practical hands-on approach when necessary. You will enjoy a collaborative working relationship and management of team members across all levels to continuously improve the service and grow the business. A calm manner and the ability to think clearly whilst under pressure are essential for this important role with plenty of opportunities to use your initiative and apply creative problem solving skills to manage the day to day service.  

    We offer continuous training and development to keep you up to date with best practice. If you feel you have what it takes to really make a difference as a Registered manager, please contact us with your CV.

  • Care Coordinator

    Continuity of care for all of our customers is at the heart of Care Outlook. The care coordinator is responsible for this and this vital role and has a huge impact on the lives of many people who rely on our care and support.

    Customers tell us that what really matters to them is having a stable team of caring and professional care workers whom they can rely upon. The ability to problem solve and think clearly when under pressure is essential for this important role in our company. You will use your excellent planning, organisational and IT skills to make sure that each customer receives the care and support that they expect on time. This involves: allocating care workers with the right skills and experience to deliver the best quality care and support to each customer, organising care worker rotas to minimise changes to the service and travel between customer’s homes and responding efficiently to day to day changes in the care and support packages.

    The role offers the opportunity for developing positive working relationships with customers, their families and the Care Outlook team. You will provide a crucial link between each customer and their care worker. You will often deal with queries from service users and their families about their care and support. This requires a sensitive understanding of customer needs and a supportive telephone manner.

    Our Carers work over the weekend or evenings and during holidays so the post holder must be willing to be part of the on call emergency team rota. The care coordinator must also be clear about the best way to work with care worker schedules to maintain continuity in the delivery of care. you must be committed to anti-discriminatory practice and customer rights as well as working towards best practice at all times in line with Care Outlooks policies and the HCC.

  • Apprentices

    Care outlook is a young and thriving company in a very rewarding sector which is also growing. 

    We are proud to be supporting the national apprentice scheme and have had many successful apprentices over the last 5 years, all who have now gone on to become recruitment officers, Care Coordinators and Personal Assistants within the company.

    Our apprenticeships are predominantly within Business and Administration however we also consider applicants for finance, customer service and heath & social care programs.

    Working as an apprentice for Care Outlook you will need to be organised, punctual and with a good telephone manner. Personal attributes include: fluent English, able to deal with public and office staff and working well in a team as well as individually.

    Qualifications required

    GCSE English and Maths preferably grades A-C or equivalent. 

    The candidate will take on a fully structured apprenticeship programme. This will involve assessor and workplace visits, off the job training (at least once a month) and development on the job through mentoring and coaching.
    The Apprenticeship will consist of the following elements;

    NVQ – The candidate will be assessed every 3 weeks on their skills and competencies of the job role.

    Technical Certificate – This will consist of a number of workshops teaching the candidate the under-pinning knowledge of the qualification.

    Functional Skills – This requires candidates to obtain a minimum skills level in Application of Number, Communication and IT through guidance and examination. Those candidates with GCSE’s in these subjects will be exempt.

    ERR Booklet – Equal Rights and Responsibilities booklet which candidates are required to complete.

    Apprenticeship framework

    Business and Administration (CFA)

    Contact us for more information on how to kick start your career.