Job Details

Job Ref: CCWW123 Location: West Wickham Salary: £18,000

Job Description

Post: Care Coordinator (Croydon)

Responsible to: Branch Manager

Responsible for: To manage all aspects of the home care service provision

and ensuring that all day to day operations are run effectively and efficiently

1.Main responsibilities

1.1 To manage the home care service and staff in accordance to Care Outlook’s aims & objectives, policies and procedures

1.2 To ensure where appropriate that all statutory requirements for the service delivery are adhered to e.g. health & safety, moving/handling

1.3 To be responsible for the implementation and monitoring of all care packages and take the appropriate remedial action, in consultation with the Operations Manager

1.4 To assist the Manager in ensuring that all quality standards, complaints and comments are dealt with promptly

1.5 To work closely with Care Managers / Scheme Managers in co-ordinating all care services.

2.General responsibilities

2.1 To ensure that home care workers carry out their duties and responsibilities effectively and sensitively

2.2 To manage the allocation of home care workers’ rotas and workloads

2.3 To carry out regular supervision & monitoring of supervisors, care workers and carry out spot checks if necessary

2.4 To ensure that all service users’ information is recorded accurately and promptly

2.5 To monitor all care packages and care plans

2.6 To carry out regular quality monitoring visits to Service Users

2.7 To assist the Manager to review all home care worker’s induction and training needs on a regular basis

2.8 To deal with any emergencies arising from the service

2.9 To maintain effective links and communication with local authority staff, carers/relatives and other relevant individuals

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